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Wednesday 13 Dec - 4:15 pm

Emergency Mobile Alert capable phones

Check if your phone is able to receive Emergency Mobile Alerts. If your phone is on the list, ensure the phone is updated to the latest available operating system.

Phones sold by 2degrees, Spark and Vodafone and known to be Emergency Mobile Alert capable are listed below.  If your phone is from overseas or parallel imported it may work in New Zealand, however your experience may differ from those sold in New Zealand. 

Find out how to update your phone and check if your phone is capable to receive Emergency Mobile Alerts.

Provide feedback about Emergency Mobile Alert

 

Apple

Apple iPhone 5s

IOS11 or later

Apple iPhone 6

IOS11 or later

Apple iPhone 6 Plus

IOS11 or later

Apple iPhone SE

IOS11 or later

Apple iPhone 6s

IOS11 or later

Apple iPhone 6s Plus

IOS11 or later

Apple iPhone 7

IOS11 or later

Apple iPhone 7 Plus

IOS11 or later

Apple iPhone 8

IOS11 or later

Apple iPhone 8 Plus

IOS11 or later

Apple iPhone X

IOS11 or later

Huawei

Huawei Nova 2i

Supported

Huawei Mate 10

Supported

Huawei P9 Lite

Supported. Ensure your phone’s software is up to date.

Huawei P9

Supported. Ensure your phone’s software is up to date.

Huawei P9 Plus

Supported. Ensure your phone’s software is up to date.

Huawei P10 Lite

Update not yet available. Coming soon.

Huawei P10

Update not yet available. Coming soon.

Huawei P10 Plus

Update not yet available. Coming soon.

Nokia

Nokia 3

Supported. Ensure your phone’s software is up to date.

Nokia 5

Supported. Ensure your phone’s software is up to date.

Nokia 6

Supported. Ensure your phone’s software is up to date.

Nokia 8

Supported. Ensure your phone’s software is up to date.

 

OPPO

OPPO A39

Update not yet available. Coming soon.

OPPO A57

Update not yet available. Coming soon.

OPPO A77

Update not yet available. Coming soon.

OPPO F1s

Update not yet available. Coming soon.

OPPO R11

Update not yet available. Coming soon.

OPPO R9s

Update not yet available. Coming soon.

Samsung

Samsung Galaxy A3 2017

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy A5 2017

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy A7 2017

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy J3 Pro

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy J5 Pro

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy J7 Pro

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy Note 5

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy S6 edge +

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy S6

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy S6 edge

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy S7

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy S7 Edge

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy S8

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy S8+

Supported. Ensure your phone’s software is up to date.

Samsung Galaxy Note8

Supported. Ensure your phone’s software is up to date.

Skinny

Skinny F327S (ZTE F327S) Supported. Ensure your phone’s software is up to date.
Skinny Tahi (ZTE 111) Supported. Ensure your phone’s software is up to date.

Sony

Sony Xperia XZ Premium Update not yet available. Coming soon.

 

Spark

Spark Lite 3G (ZTE L110) Supported. Ensure your phone’s software is up to date.

 

Vodafone

Vodafone Smart V8

Supported. Ensure your phone’s software is up to date.

Vodafone Smart E8

Update not yet available. Coming soon.

Vodafone Smart N8

Update not yet available. Coming soon.

ZTE

ZTE Blade A521

Supported. Ensure your phone’s software is up to date.

ZTE FT327

Supported. Ensure your phone’s software is up to date.

ZTE Lite

Supported. Ensure your phone’s software is up to date.

ZTE Tahi

Supported. Ensure your phone’s software is up to date.

ZTE L110 

Supported. Ensure your phone’s software is up to date.

ZTE L111 

Supported. Ensure your phone’s software is up to date.


How do I upgrade to the latest version of software on my phone?

Make sure you’re connected to the Internet via Wi-Fi to prevent using your mobile data.

  • For iPhone, open Settings, select General, select Software Update.
  • For Android, open Settings, select About (or About phone), select System, or Software Updates.

Refer to your phone’s manual for more information about updating your phone.

My updated phone is on the list, but how can I be sure I’ll receive Emergency Mobile Alerts?

Check to see if your phone’s settings have options for Emergency Alert. Being able to see these settings indicates your phone is Emergency Mobile Alert capable.

To check on iPhone, open Settings, select Notifications, and at the bottom you should see a toggle for “Emergency Alerts”.

To check on an Android phone, the Emergency Alert settings are dependent on the manufacturer and model, but can generally be found through one of the following ways:

 

  • Open Settings, select Sounds and select Advanced. You should see an option for Emergency Broadcasts.
  • Open Settings, select Wireless & Networks and select More. You should see an option for Cell Broadcasts.
  • Open Settings and select General Settings. You should see an option for Emergency Alerts.
  • Open Messages and select Message Settings. You should see an option for Emergency Alert Settings.

Your alert settings may be called a number of different names including: Emergency Alerts, Emergency Broadcasts, Extreme Threats or Severe Threats.